The impending departure of MTA Chair Tom Prendergast provides a moment to take stock of the Metropolitan Transportation Authority’s approach to the transit issues facing New York.

We are updating how we communicate, including on this website, to double down on our mission, advocating for better public transit in America.

The deBlasio administration and transit and community advocates are currently debating lower-cost fares for New Yorkers living paycheck-to-paycheck. A fare policy innovation in London could help, but it would require replacing the dated MetroCard with a more advanced fare payment system.

To get riders where they need to go within reliable time-frames, the MTA must break new ground in measuring performance as well as commit to making the information public.

For the majority of people that live 1 stop away near the Borough Hall station in Brooklyn, like I do, this would mean reaching the comforts of home in 15 minutes or less. As a person who uses a wheelchair, however, my daily commute is significantly less straightforward.

Together with Riders Alliance, the Straphangers Campaign, and the Tri-State Transportation Campaign, TransitCenter is convening a group of New Yorkers determined to reverse declining performance and ridership on the country’s busiest bus network by implementing proven solutions.

MTA responses to the July launch of the Turnaround: How to Fix NYC’s Buses report by a coalition of pro-transit groups asserted that “many of the recommendations in the report are actions the MTA is already taking.”

New Yorkers take 2.5 million rides on the city’s buses every day. While NYC’s buses provide essential transit, especially in areas beyond the reach of the subway, they are among the nation’s slowest and least reliable.