New York City Transit’s service levels have remained remarkably strong throughout the pandemic. Crew operator availability remains the agency’s biggest challenge, as well as adjusting weekend maintenance schedules in order to run service that matches strong weekend demand.

SEPTA reduced service during last winter's Omicron surge. However, service levels rebounded significantly by March 2022, especially on bus and metro rail.

Mechanical problems with the 7000-series train cars and lapsed rail operator certifications have caused rail service levels on WMATA to plummet, but the agency is running 100% of pre-pandemic bus service.

November 2021 marked a downward shift for service delivery at CTA, and the agency has not recovered as strongly as might have been expected, given its early-pandemic track record.

Earlier this year, we published a post about fluctuating transit service levels throughout 2021 at the seven highest ridership agencies...