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Ridership

July 17, 2023
Built to Win: Riders Alliance Campaign Secures Funding for More Frequent Subway Service

Thanks to Riders' Alliance successful #6MinuteService campaign, New York City subway riders will enjoy more frequent service on nights and weekends, starting this summer. In this post, we chronicle the group's winning strategies and tactics.

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August 31, 2022
A Transit Revolution in Philadelphia?

The Southeastern Pennsylvania Transportation Authority (SEPTA) has been working throughout the pandemic on several system-wide planning initiatives that have the potential to transform transit service in and around the city of Philadelphia.  

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August 8, 2022
What’s Going on With Transit Service at the Seven Highest Ridership U.S. Cities? LA Edition

Earlier this year, we published a post about fluctuating transit service levels throughout 2021 at the seven highest ridership agencies...

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October 21, 2020
Say Hello to the New and Improved Transit Insights!

Last year we brought you Transit Insights, a visual tool to track changes in transit ridership, service hours, fares, and other important indicators of transit quality in American cities. We’ve just released a new version, with fresh data and features to make it even easier to explore transit trends.

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July 15, 2020
Mapping Route-By-Route Who’s Riding Transit During the Pandemic

To meet the needs of people who have been most affected by the pandemic, agencies should go beyond the initial transition to weekend schedules and adapt service in response to shifting travel patterns. 

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July 9, 2020
The CARES Act Came Up Short, Now Transit Agencies Are Running Out of Time

The $25 billion for transit in the CARES Act, which passed in March, bought agencies in major cities a few months. But CARES funding was not sufficient to address the scale of the transit crisis, nor was it targeted well.

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May 12, 2020
If at First Your COVID Service Plan Doesn’t Succeed…

So far, LA Metro has taken important steps to protect bus operators and plan for recovery, but the agency’s policy on fare enforcement has lacked transparency, and service allocation decisions have not aligned with the imperative to minimize crowding on board.

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May 6, 2020
Responding to COVID-19 With Agile, Data-Driven Service Changes

Transit agencies can’t stop after switching to a weekend schedule. Further service adjustments are necessary to safely provide essential mobility.

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April 14, 2020
Pittsburgh Port Authority: Adapting Quickly to COVID-19 With Good Communication Between Management and Labor

Pittsburgh's transit agency, Port Authority, has demonstrated a remarkable degree of flexibility since the COVID19 crisis began.

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