Transit systems all over the country are struggling to hire and retain enough bus operators to maintain planned levels of service. While headways and reliability suffer, there are a few cities that can offer lessons on how to maintain a workforce during the “Great Resignation.”Read More
As of March 2022, SFMTA was operating 88% of pre-pandemic service and added back even more service in July.Read More
SEPTA reduced service during last winter's Omicron surge. However, service levels rebounded significantly by March 2022, especially on bus and metro rail.Read More
November 2021 marked a downward shift for service delivery at CTA, and the agency has not recovered as strongly as might have been expected, given its early-pandemic track record.
Earlier this year, we published a post about fluctuating transit service levels throughout 2021 at the seven highest ridership agencies...