From Sorry to Superb: Everything You Need to Know about Great Bus Stops

Bus stops are the front door to American public transit systems: they are where half of transit riders wait for service, particularly low income riders. While agencies carefully plan and approve high budgets for sleek designs in rail stations or transit centers, they often forgo basic improvements to bus stops. From "Sorry to Superb" details how transit agencies and cities build great bus stops by showcasing ways in which transit agencies can work with city staff. Case studies, informed by policy documents and interviews with experts, explore how five regions — Minneapolis St-Paul, Portland, Pittsburgh, Los Angeles, and New York City — manage their bus stops.