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Operations

May 12, 2020
If at First Your COVID Service Plan Doesn’t Succeed…

So far, LA Metro has taken important steps to protect bus operators and plan for recovery, but the agency’s policy on fare enforcement has lacked transparency, and service allocation decisions have not aligned with the imperative to minimize crowding on board.

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May 6, 2020
Responding to COVID-19 With Agile, Data-Driven Service Changes

Transit agencies can’t stop after switching to a weekend schedule. Further service adjustments are necessary to safely provide essential mobility.

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April 27, 2020
Rapid Adaptation to Rapid Change: An Interview With SFMTA’s Jeff Tumlin

SFMTA has developed one of the most agile and forward-thinking responses to COVID-19 among U.S. transit agencies.

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April 14, 2020
Pittsburgh Port Authority: Adapting Quickly to COVID-19 With Good Communication Between Management and Labor

Pittsburgh's transit agency, Port Authority, has demonstrated a remarkable degree of flexibility since the COVID19 crisis began.

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March 27, 2020
Job #1: Protect Transit Workers

Bus and train operators, maintenance workers, crews disinfecting vehicles, and the entire transit workforce are bravely moving millions of essential workers in the United States. Transit agencies and government officials handling the pandemic response must ensure that proper measures are in place to protect transit workers.

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March 19, 2020
How Transit Agencies Are Responding to the COVID-19 Public Health Threat

The COVID-19 pandemic presents a sudden, severe threat for transit agencies across the country. During this crisis, TransitCenter will be shifting our focus to the specific challenges posed by the virus.

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December 20, 2019
Meet the Winners of TransitCenter’s First Annual Frequency Awards

TransitCenter’s year-end awards, The Frequencies, recognize outstanding work by transit agencies and city governments to improve transit service. This is the first year of the awards, which recognize achievements in eight categories.

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December 4, 2019
The Network Effect: Richmond’s Transit Evolution

In Richmond, transit ridership has gone up by 17% following a bus network redesign and the debut of The Pulse, a center-running busway with all-day frequent service on the system's trunk route.

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September 26, 2019
Baltimore MTA’s “In-Reach” Program Meets Bus Operators Where They Are

The program is designed to facilitate operator feedback and engagement, and ensure that operators receive the same communication as members of the public.

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