A TransitCenter review of MTA/New York City Transit elevator performance data found that eight of New York City’s wealthiest real estate owners are shirking their legal obligation to maintain and operate their subway station elevators at stations adjacent to their properties.

New Yorkers are well versed in subway meltdowns and schleppy buses. But there is less public conversation about the quality of the spaces that get us to and from transit.

Some advocacy groups are increasingly getting involved in issues of transit governance.

Here we outline the institutional areas at the MTA in most urgent need of reform; sustained and measurable progress on these issues will send a strong signal to riders that it really is a new day for accessible subways in New York.