As of March 2022, SFMTA was operating 88% of pre-pandemic service and added back even more service in July.Read More
New York City Transit’s service levels have remained remarkably strong throughout the pandemic. Crew operator availability remains the agency’s biggest challenge, as well as adjusting weekend maintenance schedules in order to run service that matches strong weekend demand.Read More
SEPTA reduced service during last winter's Omicron surge. However, service levels rebounded significantly by March 2022, especially on bus and metro rail.Read More
Mechanical problems with the 7000-series train cars and lapsed rail operator certifications have caused rail service levels on WMATA to plummet, but the agency is running 100% of pre-pandemic bus service.
November 2021 marked a downward shift for service delivery at CTA, and the agency has not recovered as strongly as might have been expected, given its early-pandemic track record.
Boston's MBTA is facing a variety of safety and staffing crises that are limiting its ability to continue to provide 100% of pre-pandemic service.Read More
Earlier this year, we published a post about fluctuating transit service levels throughout 2021 at the seven highest ridership agencies...
TransitCenter’s new report, “Bus Operators in Crisis,” details the challenges American operators are facing, and offers solutions that transit agencies can take to solve issues locally. It also proposes steps that states and the federal government can take to support transit agencies.Read More
In April, the Chicago Transit Authority (CTA) and the Chicago Department of Transportation (CDOT) announced the first effort in years to significantly improve the plight of the city's buses. Time is already running out on this rare opportunity.Read More
As the Infrastructure Investment and Jobs Act moves to state implementation, it's critical for advocates to create a vision for what transit should look like, and to share that vision with their elected leaders and staff at State DOTs.Read More
By analyzing subway swipe data, we found that adding a 30-day option to the MTA's fare-capping pilot would benefit the riders who need fare relief the most.Read More