In this post, we’re drilling down into 2021 service levels across mode in the seven highest ridership cities to see the choices agencies are making about how to allocate service, as well as to gauge the impact operator shortages are having. 

What comes next as transit agencies strive to bring service back and deliver what riders need in 2021 and beyond? In a series of posts based on interviews with transit agency staff, TransitCenter will outline the challenges and opportunities facing the transit industry as it recovers from the pandemic.