In this post, we’re drilling down into 2021 service levels across mode in the seven highest ridership cities to see the choices agencies are making about how to allocate service, as well as to gauge the impact operator shortages are having.
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On April 5, the MBTA changed commuter rail schedules to better accommodate travel outside the morning and evening rush. The change is a small but significant step on the path toward full regional rail reform.
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The MBTA has developed a flexible approach to service provision tailored to the challenges posed by COVID-19.
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The MBTA now offers crowding information on 23 of its bus routes, enabling riders to make decisions about how to minimize risk as they travel during the COVID-19 pandemic.
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To meet the needs of people who have been most affected by the pandemic, agencies should go beyond the initial transition to weekend schedules and adapt service in response to shifting travel patterns.
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