Communication
March 9, 2022
Lessons From the Roll-Out of LA Metro’s NextGen Bus Network Redesign
Agencies implementing bus network redesigns have to effectively communicate to riders how route changes will affect them.
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April 1, 2020
Navigating the COVID-19 Crisis With Honest Communication
Bay Area Rapid Transit's communications around COVID-19 have emerged as an invaluable resource for the media, riders, and elected leaders to learn about the crisis facing transit.