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Bus operators

August 10, 2022
What’s Going on With Transit Service at the Seven Highest Ridership U.S. Cities? Boston Edition

Boston's MBTA is facing a variety of safety and staffing crises that are limiting its ability to continue to provide 100% of pre-pandemic service.

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July 20, 2022
Bus Operators are in Crisis. Here’s How Agencies Can Turn Things Around.

TransitCenter’s new report, “Bus Operators in Crisis,” details the challenges American operators are facing, and offers solutions that transit agencies can take to solve issues locally. It also proposes steps that states and the federal government can take to support transit agencies.

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April 27, 2022
How Much Service did the Largest Transit Agencies Run in 2021?

In this post, we’re drilling down into 2021 service levels across mode in the seven highest ridership cities to see the choices agencies are making about how to allocate service, as well as to gauge the impact operator shortages are having. 

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April 26, 2022
“Who Rules Transit?” Chronicles the Gulf Between “Who Decides” and “Who Rides” at Transit Agencies

Our latest report reveals a yawning gap between the demographics of transit riders – primarily women and people of color – and leadership at transit agencies – primarily white men. 

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February 4, 2022
Invest in Transit Equity, Invest in Transit Workers

The national transit operator and maintenance worker shortage is nothing less than an emergency, resulting in cuts to transit service affecting millions of riders.

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July 8, 2021
Three Challenges Facing Transit Agencies Emerging From the Pandemic  

What comes next as transit agencies strive to bring service back and deliver what riders need in 2021 and beyond? In a series of posts based on interviews with transit agency staff, TransitCenter will outline the challenges and opportunities facing the transit industry as it recovers from the pandemic.

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April 7, 2020
How Transit Advocates Are Mobilizing for Riders and Workers in Response to COVID-19

Among the many unsung heroes of this moment, transit advocates throughout the United States are mobilizing to win the transit resources to keep our cities running.

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April 3, 2020
The Heroes Keeping New Yorkers Moving During COVID-19

Bus operators enable essential mobility for hundreds of thousands of workers providing medical care, food, and other critical needs in New York during the COVID-19 emergency. Keeping bus operators safe keeps the whole city safe.

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September 26, 2019
Baltimore MTA’s “In-Reach” Program Meets Bus Operators Where They Are

The program is designed to facilitate operator feedback and engagement, and ensure that operators receive the same communication as members of the public.

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