Useful transit is essential for cities to thrive. It supports development and economic growth while mitigating congestion, reduces the public health and environmental harms of transportation, and provides an affordable choice so that residents can access jobs and services without the expense of a private vehicle.
For these reasons, cities across America have been expanding and improving transit. From a ridership perspective, however, the results of these efforts have been mixed. When do people choose transit, and in what conditions? This is what Who’s On Board 2016 sheds light on. By profiling the preferences of transit riders, through both in-person focus groups and online surveys across 17 large and medium-sized cities, Who’s On Board 2016 draws public policy lessons applicable to localities across the U.S.